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Terms and Conditions

Learn about Risify's terms and conditions here.

TERMS OF SERVICE

Terms and Conditions

Learn about Risify’s terms and conditions here.

Last update: [March 30, 2026]

These Terms of Service (“Terms”, “Agreement”) constitute a legally binding agreement between Solverhood OÜ, a company incorporated under the laws of Estonia, with its registered address at Parnu mnt 12, Tallinn, Estonia, Registry Number: 14383462, VAT ID: EE102030321, together with its U.S. partner entity, StatsUp, LLC, 30 North Gould Street, STE R, Sheridan, WY 82801, United States, Tax ID: 38-4336557 (collectively “Risify”, “we”, “us”, “our”) and the entity or person who installs, accesses, or uses the Risify application and Services (“Client”, “Merchant”, “You”, “Your”).

By installing the Risify application from the Shopify App Store, accessing or using our Services, You acknowledge that You have read, understood, and agree to be bound by these Terms, our Data Processing Agreement, and Privacy Policy, which are incorporated herein by reference.

1. DEFINITIONS

1.1 “Account” means the unique account created when You install Risify on Your Shopify store, which provides access to our Services.

1.2 “Risify App” or “App” means the software application available through the Shopify App Store that provides SEO, structured data, and content optimization Services.

1.3 “Client Content” means all data, information, and materials that You provide, submit, or transmit through the Services, including but not limited to store data, product and collection information, and configuration settings.

1.4 “Confidential Information” means any non-public information disclosed by either party that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information.

1.5 “Documentation” means the user guides, technical documentation, and support materials made available by Risify at https://docs.risify.app or through the App.

1.6 “Personal Data” means any information relating to an identified or identifiable natural person as defined under applicable data protection laws, including but not limited to the GDPR.

1.7 “Processing” or “Process” means any operation or set of operations performed on Personal Data, whether or not by automated means, including but not limited to collection, storage, use, disclosure, analysis, deletion, or modification.

1.8 “Professional Services” means optional implementation, configuration, support, or consulting Services provided by Risify beyond the standard Services.

1.9 “Services” means the Risify Shopify Application and any related offerings provided by Risify, including but not limited to schema markup management and generation, breadcrumb configuration and display, FAQ management and AI-powered generation, meta tag management and AI-powered generation, store structure optimization, store audit and recommendations, keyword tracking, as well as any Professional Services, support, maintenance, updates, or modifications provided by Risify.

1.10 “Store” means Your Shopify online store(s) where the Risify Application is installed.

1.11 “Store Owner” means the legal entity or individual who owns the Store and is the contracting party for these Terms.

1.12 “Subscription Term” means the period during which You have paid for and are authorized to use the Services.

1.13 “AI Content Agent” means Risify’s AI-powered content generation features, including FAQ generation and meta tag generation, which use third-party AI services to create content based on Your store’s product and collection data.

1.14 “AI Credits” means the usage allowance for AI Content Agent features included in Your subscription plan or purchased separately.

1.15 “Material Changes” means modifications to these Terms that substantially alter Your rights, obligations, pricing, data handling practices, or core Service functionality.

1.16 “Shopify” means Shopify Inc. and its e-commerce platform where the Risify App is installed and operates.

2. ACCOUNT TERMS

2.1 Store Owner

2.1.1 The person or entity installing the Risify Application by creating an Account will be the contracting party (“Store Owner”) for the purposes of these Terms and will be the person or entity authorized to use any corresponding Account we provide in connection with the Services. You are responsible for ensuring that the Store Owner’s name (including the legal name of the company that owns the Store, if applicable) is accurately provided during registration.

2.1.2 If You are installing the Services on behalf of Your employer or another entity, that employer or entity will be the Store Owner. If You are installing the Services on behalf of Your employer or another entity, You represent and warrant that:

2.1.3 Each Store can only be associated with one Store Owner. A Store Owner may have multiple Stores using Risify, subject to applicable pricing and licensing terms. Each Store requires a separate Risify installation and may be subject to separate charges.

2.2 Account Responsibilities

2.2.1 You are responsible for:

2.2.2 You must provide accurate, current, and complete information during registration and maintain such information throughout Your use of the Services.

2.2.3 Risify reserves the right to refuse registration of, or cancel, Accounts that we reasonably believe violate these Terms, applicable law, or third-party rights.

2.3 Authentication and Security

2.3.1 You may receive authentication tokens that identify and authorize You to access the APIs and other relevant components of the Risify Services. It is Your sole responsibility to:

2.3.2 Any actions taken using Your authentication tokens will be attributed to You, and You remain fully liable for such actions.

3. USE OF SERVICES

3.1 Service Description

3.1.1 Risify provides the following core Services:

3.1.2 The Services operate by:

3.2 Grant of Rights

3.2.1 Subject to Your compliance with these Terms and payment of applicable fees, Risify grants You a limited, non-exclusive, non-transferable right to access and use the Services during the Subscription Term solely for Your internal business purposes in connection with Your Store(s).

3.2.2 All rights not expressly granted to You are reserved by Risify. Except as expressly set forth in these Terms, these Terms do not grant You any rights in or to any intellectual property rights in the Services.

3.3 Acceptable Use

3.3.1 You agree to use the Services only for lawful purposes and in accordance with these Terms. You shall not:

3.3.2 You are solely responsible for:

3.4 AI Content Agent

3.4.1 The AI Content Agent features generate content based on Your product and collection data using third-party AI services. You acknowledge that:

3.4.2 AI Credits are consumed when AI Content Agent features are used. Unused credits do not roll over between billing cycles. Additional AI Credits may be purchased at any time and are available for immediate use.

3.5 Storefront Components

3.5.1 Risify delivers certain features through Shopify App Embed blocks on Your storefront, including breadcrumb navigation, schema markup (JSON-LD), and FAQ displays. These components:

4. PROFESSIONAL SERVICES

4.1 Implementation Services

4.1.1 Risify offers Professional Implementation Services designed to assist with Your setup process. These Services include:

4.2 Scope of Support

4.2.1 Standard plan support includes assistance with Risify’s core features and functionality. Plus plan support includes managed implementation, priority response, and ongoing optimization guidance.

4.2.2 Support does not include assistance with third-party apps, custom theme development, or issues outside the scope of Risify’s functionality.

5. FEES AND PAYMENT

5.1 Subscription Plans

5.1.1 Risify offers two subscription tiers:

Standard Plan ($145/month): Includes access to all core features including schema markup, breadcrumbs, FAQ management, meta tag management, AI Content Agent, store audit, and keyword tracking. Includes standard support.

Plus Plan ($745/month): Includes all Standard features plus fully managed implementation, priority support, and ongoing optimization guidance.

5.1.2 Both plans are available on a monthly or yearly billing cycle. Yearly subscriptions include a 17% discount compared to monthly billing.

5.1.3 Plan upgrades are prorated and take effect immediately. The difference between Your current plan and the new plan is charged on a prorated basis for the remainder of Your billing cycle.

5.2 AI Credits

5.2.1 Each subscription plan includes a monthly allocation of AI Credits for use with the AI Content Agent. The specific allocation is detailed in the plan documentation.

5.2.2 Additional AI Credits may be purchased at any time. Purchased credits are available for immediate use and do not expire at the end of the billing cycle.

5.2.3 Included monthly AI Credits do not roll over between billing cycles.

5.3 Payment Processing

5.3.1 All payments are processed securely through Shopify’s payment system. By using our Services, You authorize Shopify to charge Your designated payment method for all applicable fees.

5.3.2 To purchase or modify Services, You must be logged into Your Store’s Shopify admin panel. All transactions are protected by Shopify Payments APIs.

5.3.3 You are responsible for:

5.4 Billing Cycles and Renewal

5.4.1 Billing cycles are managed by Shopify. Charges begin upon first approval of the App and recur at the start of each billing period.

5.4.2 Automatic Renewal: At the end of each billing cycle, Your subscription will automatically renew under the exact same conditions unless You cancel it or Risify or Shopify cancels it. You will be charged for the renewal term automatically.

5.4.3 Important considerations:

5.5 Refund Policy

5.5.1 We maintain a strict no-refund policy. All sales are final.

5.5.2 In exceptional circumstances, we may consider refund requests at our sole discretion. If approved:

5.5.3 No refunds will be provided for:

5.6 Taxes

5.6.1 All fees are exclusive of taxes, levies, or duties imposed by taxing authorities. You are responsible for payment of all such taxes, levies, or duties, excluding taxes based on Risify’s income.

6. PROPRIETARY RIGHTS

6.1 Risify Rights

6.1.1 Risify and its licensors retain all right, title, and interest in and to the Services, including all software, technology, information, content, materials, guidelines, Documentation, and other intellectual property rights therein.

6.1.2 No licenses or rights are granted to You by implication or otherwise under any intellectual property rights owned or controlled by Risify or its licensors, except for the limited rights expressly granted in these Terms.

6.2 Client Content

6.2.1 You retain all right, title, and interest in and to Your Client Content. By using the Services, You grant Risify a worldwide, non-exclusive, royalty-free license to use, copy, store, transmit, display, and process Client Content solely as necessary to provide the Services to You.

6.2.2 You represent and warrant that:

6.3 AI-Generated Content

6.3.1 Content generated by the AI Content Agent is based on Your Client Content and is created for Your use. You own the AI-generated content once it is published to Your Store. Risify does not claim ownership of AI-generated content.

6.3.2 You are solely responsible for reviewing, editing, and approving AI-generated content before publication.

6.4 Feedback

6.4.1 If You provide feedback, suggestions, or recommendations regarding the Services (“Feedback”), You grant Risify an unlimited, irrevocable, perpetual, royalty-free license to use such Feedback for any purpose without any obligation or compensation to You.

6.5 Aggregate Data

6.5.1 Risify may collect and use aggregate, anonymized data derived from Your use of the Services for analytics, Service improvement, and business purposes. Such aggregate data will not identify You or any individual.

7. CONFIDENTIALITY

7.1 Definition and Obligations

7.1.1 Each party agrees to:

7.2 Exceptions

7.2.1 Confidentiality obligations do not apply to information that:

7.3 Duration

7.3.1 Confidentiality obligations survive termination of these Terms for a period of five (5) years, except for trade secrets, which remain confidential indefinitely.

8. WARRANTIES AND DISCLAIMERS

8.1 “As Is” Service

THE SERVICES ARE PROVIDED STRICTLY ON AN “AS IS” AND “AS AVAILABLE” BASIS. USE OF THE SERVICES IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RISIFY EXPRESSLY DISCLAIMS ALL CONDITIONS, REPRESENTATIONS, AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM RISIFY OR THROUGH THE SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

8.2 No Guarantees

8.2.1 WITHOUT LIMITING THE FOREGOING, RISIFY DOES NOT WARRANT THAT:

8.3 Third-Party Services Disclaimer

8.3.1 RISIFY DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY THIRD-PARTY SERVICES OR CONTENT, INCLUDING AI SERVICES USED FOR CONTENT GENERATION. WE SHALL NOT BE A PARTY TO OR IN ANY WAY MONITOR TRANSACTIONS BETWEEN YOU AND THIRD-PARTY PROVIDERS.

8.3.2 Risify is not responsible for:

8.4 Service Availability

8.4.1 The Services may become inaccessible or may not function properly with Your web browser, mobile device, operating system, or due to infrastructure issues beyond our control. Risify cannot be held liable for any damages arising from Service unavailability.

8.5 Jurisdictional Limitations

8.5.1 Some jurisdictions do not allow the exclusion of certain warranties. To the extent such exclusions are not permitted by applicable law, the above exclusions may not apply to You.

9. INDEMNIFICATION

9.1 Client Indemnification

9.1.1 You agree to indemnify, defend, and hold harmless Risify, its affiliates, and their respective officers, directors, employees, agents, licensors, and suppliers from and against any claims, actions, demands, liabilities, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:

9.2 Risify Indemnification

9.2.1 Subject to the limitations in Section 10, Risify will defend, indemnify, and hold You harmless from any third-party claim that the Services infringe a third-party’s intellectual property rights, provided that You:

9.2.2 Risify will have no obligation for claims arising from:

9.3 Exclusive Remedy

9.3.1 This Section 9 states the entire liability of each party and the exclusive remedy regarding third-party claims.

10. LIMITATION OF LIABILITY

10.1 Disclaimer of Certain Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RISIFY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION:

These limitations apply whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if Risify has been advised of the possibility of such damages.

10.2 Cap on Liability

IN NO EVENT SHALL RISIFY’S TOTAL CUMULATIVE LIABILITY EXCEED THE TOTAL AMOUNT OF FEES ACTUALLY PAID BY CLIENT TO RISIFY FOR THE SERVICE DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY.

10.3 Excluded Damages Examples

10.3.1 For clarity, Risify shall not be liable for damages arising from:

10.4 Essential Purpose

10.4.1 The parties agree that these limitations are an essential element of the bargain between the parties and that Risify would not provide the Services without such limitations.

10.5 Jurisdictional Variations

10.5.1 Some jurisdictions do not allow the limitation or exclusion of liability for certain types of damages. To the extent such limitations are prohibited by applicable law, the above limitations may not apply to You.

11. TERM AND TERMINATION

11.1 Term

11.1.1 These Terms commence upon Your completed installation of the Risify App for use of the Services and continue until terminated by us or by You in accordance with this Section.

11.1.2 The Subscription Term begins upon payment approval and continues for the period specified in Your subscription plan.

11.2 Termination by Client

11.2.1 You may terminate Your subscription at any time by:

11.2.2 Cancellation prevents renewal but allows continued use until the end of Your current Subscription Term. No refunds are provided for partial terms.

11.2.3 You may resubscribe at any time, subject to then-current pricing and terms.

11.3 Termination by Risify

11.3.1 Risify reserves the right to suspend or terminate Your Account and access to the Services immediately, without prior notice or liability, if:

11.3.2 We may also terminate these Terms or discontinue the Services with 30 days’ notice for any reason, except where immediate termination is required for security, legal compliance, or breach of terms as specified in Section 11.3.1.

11.4 Effect of Termination

11.4.1 Upon termination or expiration of these Terms:

11.4.2 Risify shall retain Client Data only for as long as necessary to fulfill the purposes for which it was collected and processed, or as required to comply with legal obligations, resolve disputes, enforce agreements, maintain security, or satisfy legitimate business interests (including backups, audit logs, and fraud prevention). Merchant data (including Store and app usage information) is retained for the duration of the Service agreement. Thereafter, Client Data shall be securely deleted or anonymized.

Nothing in this section shall obligate Risify to retain any Client Data after termination, unless required by applicable data protection laws.

12. PRIVACY AND DATA PROTECTION

12.1 Privacy Policy and Commitment

12.1.1 Risify is committed to protecting the privacy of Your personal information. By using the Service, You acknowledge and agree that Risify’s collection, usage, and disclosure of this personal information is governed by our Privacy Policy.

12.1.2 Our Privacy Policy, available at [https://risify.app/privacy-policy], is included under the scope of these Terms and explains in detail how we collect, manage, process, secure, and store private information.

12.2 Data Processing Agreement

12.2.1 To the extent Risify processes Personal Data on Your behalf as a processor, such processing is governed by our Data Processing Agreement (“DPA”), available at [https://risify.app/dpa], which is incorporated into these Terms by reference.

12.3 Your Responsibilities

12.3.1 You are responsible for:

12.4 Data Security

12.4.1 Risify implements appropriate technical and organizational measures to protect Personal Data as described in our DPA. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

12.5 International Transfers

12.5.1 By using the Services, You acknowledge that data may be transferred to and processed in the United States and other jurisdictions where our Service providers operate.

12.6 No Visitor Data Collection

12.6.1 Risify does not collect, process, or store any personal data from Your store visitors. Risify’s storefront components render as static HTML and JSON-LD without any tracking or data collection mechanisms.

13. MODIFICATIONS

13.1 Changes to Services

13.1.1 Risify reserves the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We shall not be liable to You or any third party for any modification, suspension, or discontinuance of the Services.

13.1.2 We will use reasonable efforts to notify You of material adverse changes to the Services, but cannot guarantee advance notice in all circumstances.

13.1.3 We may update, modify, or enhance the Risify Services or our Website from time to time, including adding, changing, or removing features, in order to improve functionality, maintain security, comply with legal requirements, or enhance the overall user experience.

13.1.4 If You do not agree to the modified Terms of Service, You should discontinue Your use of Risify.

13.2 Changes to Terms

13.2.1 We may modify these Terms at any time by posting revised Terms on our website or through the App. The “Last Updated” date reflects the most recent changes.

13.2.2 We will notify You of material changes to these Terms via email or prominent notice through the Services before the effective date. For non-material changes (such as clarifications, typo corrections, or formatting updates), we may implement changes without advance notice, but will update the “Last Updated” date.

13.2.3 Your continued use of the Services after the effective date of any changes constitutes Your acceptance of the modified Terms. If You do not agree to the modified Terms, You must discontinue use of the Services before the effective date.

14. GENERAL PROVISIONS

14.1 Entire Agreement

14.1.1 These Terms, together with our Privacy Policy and DPA, constitute the entire agreement between You and Risify regarding the Services and supersede all prior or contemporaneous understandings, agreements, representations, and warranties.

14.2 Governing Law and Jurisdiction

14.2.1 These Terms shall be governed by and construed in accordance with the laws of Estonia, without regard to its conflict of law principles.

14.2.2 Any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of Estonia. You waive any objection to jurisdiction and venue in such courts.

14.3 Severability

14.3.1 If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely approximates the intent and economic effect of the invalid provision.

14.4 Waiver

14.4.1 No waiver of any provision of these Terms shall be effective unless in writing and signed by the party against whom such waiver is sought. No waiver shall constitute a continuing waiver unless expressly stated.

14.5 Assignment

14.5.1 You may not assign or transfer these Terms or any rights or obligations hereunder without Risify’s prior written consent. Any attempted assignment in violation of this provision is void.

14.5.2 Risify may assign these Terms or any rights hereunder without restriction, including in connection with a merger, acquisition, or sale of assets.

14.6 Force Majeure

14.6.1 Neither party shall be liable for any delay or failure to perform due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemic, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

14.7 Notices

14.7.1 Notices to Risify shall be sent to:

Email: [email protected]

Address: Solverhood OÜ, Parnu mnt 12, Tallinn, Estonia

14.7.2 Notices to You will be sent to the email address associated with Your Account. You are responsible for keeping Your contact information current.

14.7.3 Notices are deemed given:

14.8 Relationship of Parties

14.8.1 The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between the parties.

14.9 Third-Party Beneficiaries

14.9.1 These Terms are for the sole benefit of the parties and their permitted successors and assigns. Nothing in these Terms confers any rights or benefits to any third party.

14.10 Export Compliance

14.10.1 You represent that You are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and You are not listed on any U.S. Government list of prohibited or restricted parties.

14.11 Government Users

14.11.1 If You are a government entity, You acknowledge that the Services are “commercial computer software” and “commercial computer software documentation” pursuant to applicable regulations.

14.12 Language

14.12.1 These Terms are drafted in English. Any translations are provided for convenience only, and the English version shall prevail in case of any conflict.

14.13 Interpretation

14.13.1 Section headings are for convenience only and do not affect interpretation. The words “including” and similar terms are illustrative and not limiting.

14.13.2 In the event of any conflict or inconsistency between these Terms of Service and any other agreements or documents between the parties, the following order of precedence shall apply:

For clarity, the DPA governs all data protection matters, while these Terms govern all other aspects of the Service relationship.

15. CONTACT INFORMATION

For questions about these Terms or the Services, please contact us at:

Solverhood OÜ

Parnu mnt 12

Tallinn, Estonia

Registry Number: 14383462

VAT ID: EE102030321

Email: [email protected]

StatsUp, LLC

30 North Gould Street, STE R

Sheridan, WY 82801

United States

Tax ID: 38-4336557

BY INSTALLING THE RISIFY APPLICATION OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.